NBN Privacy Policy
Last updated: March 23, 2026
NBN Analytics ("we", "us", "our") operates the website nbnanalytics.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your information when you use our Site.
1. Information We Collect
Account Information: When you create an account, we collect your email address and a securely hashed password. We never store your password in plain text.
Usage Data: We track your AI chat question count to enforce plan limits (free, ad-free, or premium tier). This includes the number of questions asked and the date of your last question.
Payment Information: If you subscribe to a paid plan, payment is processed securely by Stripe. We do not store your credit card number. We retain your Stripe customer ID and subscription status to manage your account.
Automatically Collected Data: Like most websites, our servers may log your IP address, browser type, and pages visited. We use this for security, rate limiting, and general analytics.
2. How We Use Your Information
- To provide and maintain your account and subscription
- To enforce usage limits based on your subscription tier
- To process payments through Stripe
- To improve the Site and our services
- To communicate with you about your account (if necessary)
- To prevent abuse and enforce our Terms of Service
3. Third-Party Services
We use the following third-party services that may collect data:
- Google AdSense: Displays advertisements on free-tier pages. Google may use cookies and tracking technologies to serve personalized ads. See Google's Privacy Policy.
- Stripe: Processes subscription payments securely. See Stripe's Privacy Policy.
- Supabase: Provides authentication and database services. See Supabase's Privacy Policy.
- Groq: Powers our AI chat assistant. Your chat messages are sent to Groq's API for processing. See Groq's Privacy Policy.
- Vercel: Hosts our website and serverless functions. See Vercel's Privacy Policy.
4. Cookies
We use cookies for the following purposes:
- Authentication: A secure, httpOnly cookie stores your session token when you log in. This cookie is essential for the Site to function.
- Advertising: Google AdSense may set cookies to serve and measure ads. Free-tier users see ads; paid subscribers do not.
You can manage cookie preferences in your browser settings. Disabling cookies may affect your ability to log in.
5. Data Security
We take reasonable measures to protect your information:
- Passwords are hashed using bcrypt (never stored in plain text)
- Authentication tokens are stored in httpOnly, Secure, SameSite cookies
- API keys are stored as server-side environment variables, never exposed to the browser
- Payment data is handled entirely by Stripe and never touches our servers
- All data is transmitted over HTTPS
6. Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will remove your profile data. Stripe may retain payment records as required by law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Cancel your subscription at any time
To exercise these rights, contact us at the email below.
8. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Site after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: privacy@nbnanalytics.com